With 6+ years of experience in e-commerce marketplace management, I help brands launch, optimize, and scale their presence across major online marketplaces. My expertise covers both Amazon Seller Central and Vendor Central operations, data-driven decision-making, and multi-marketplace expansion. I have also led teams supporting multi-channel e-commerce operations.
Core Expertise:
Marketplace & Vendor Account Management
End-to-end management of Amazon Seller Central and Vendor Central, as well as Walmart, Shopify, Wayfair, Faire, Target, Home Depot, TikTok Shop, Temu, and more. Experienced in store setup, catalog management, operational optimization, and marketplace growth strategies.
Successfully launching products on Marketplace Expansion, such as the EU and Japan.
Product Listing Optimization
SEO-driven titles, bullet points, backend search terms, A+ Content, variation setup, catalog structure improvements, and bulk listing uploads to improve visibility and conversions.
Advertising & Marketing
Strategic campaign execution including Amazon PPC, keyword targeting, deals, coupons, promotional campaigns, and external traffic strategies to increase product discoverability and sales.
Data Analysis & Business Intelligence – Using Amazon Brand Analytics, marketplace reports, and Power BI dashboards to track sales trends, keyword performance, customer behavior, and key KPIs to support data-driven decisions.
Inventory & Fulfillment
Inventory forecasting, stock level monitoring, FBA/FBM coordination, and streamlined order fulfillment to maintain operational efficiency and prevent stockouts.
Account Health & Case Management
Proactive resolution of listing suppressions, policy violations, and account issues, including appeal writing and Seller/Vendor Support case management.
Data Analysis & Reporting
Accurate reporting on sales trends, listing performance, KPIs, and identifying growth opportunities.
Customer Service & Compliance
Managing inquiries, return rates, and ensuring platform compliance and customer satisfaction.
Admin & Operations
Experienced in Google Sheets, Microsoft Office, and backend administrative support.
Team Leadership – Led and coordinated teams supporting marketplace operations, ensuring efficient workflows, task execution, and consistent performance across multiple sales channels.
Marketplace Achievements:
Led marketplace expansion to Amazon EU and Amazon Japan.
Successfully expanded brands to Walmart, Wayfair, Target, Home Depot, Temu, and TikTok Shop.
Relaunched and optimized underperforming Amazon stores, improving visibility, operations, and overall marketplace performance.
#ecommerce #amazon #productlister #walmart #shopify #Productlisting #AmazonExpert #Marketing
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