I previously worked as a Passenger Service Agent for 2.6 years at Philippine Airlines under MacroAsia Services. I provided assistance to travelers at the airport by efficiently checking in passengers, addressing flight-related inquiries, and ensuring a seamless and stress-free check-in experience. I also have 1.2 years of experience as a Virtual Assistant on Upwork for a Senior Manager at a Spain-based analytics company. My tasks included data entry, researching, and updating information on publicly traded companies. I'm also familiar with tools like Intercom, Shopify, E-store, and Google Suite.