I am a dedicated Virtual Assistant with a strong background in providing exceptional customer service and technical support. I specialize in handling chat and email-based inquiries and have extensive experience in resolving technical issues for clients. I worked as a Technical Support Level 1 for Microsoft Windows and Office 365, assisting consumer clients with troubleshooting, software installation, and account management.
In addition to my technical support skills, I am proficient in data entry tasks such as gathering and transferring data from various online sources into organized spreadsheets and systems. I ensure accurate and timely data input, making me a reliable asset for any administrative or data management tasks.
I also have experience assisting a real estate agent by managing property listings, client records, and appointments. I handled short-term rental operations via Airbnb and Hostaway, guest communication, pricing research, and admin tasks using Buildium, Canva, Wheelhouse, Smoobu, Mailchimp, and GoDaddy. I managed guest reviews and created maintenance work orders, helping ensure smooth rental operations.
