I have three years of experience as a Virtual Assistant and Customer Service Representative (CSR) across two reputable companies, where I honed my ability to handle customer inquiries, resolve issues efficiently, and maintain high satisfaction levels. In addition to my CSR role, I have also worked as an Appointment Setter, scheduling and managing client appointments while maintaining clear communication and coordination with various stakeholders. I am also hired as a Real Estate Virtual assistant, managed and maintained a portfolio of residential/commercial properties, ensuring tenant satisfaction and timely property upkeep.
I am skilled in dealing with problems in a resourceful
manner and negotiating to achieve beneficial agreement. I am a reliable, trustworthy
individual who can learn new skills easily and execute
them swiftly.
These are my skills:
-Being adaptable made me effectively handle
situation and collaborate seamlessly with my team.
-Utilizing social selling helped me build meaningful
relationships with client
-Empathy enhances my interactions with clients and
colleagues by fostering a deeper understanding of
their perspectives and need.
-Problem-solving skills enabling me to address
challenges efficiently and find innovative solution.
-Being a fast learner allows me quickly adapt to
new challenges, acquire new skills, enhancing my
performance and implement solutions efficiently
Verified
