I bring over 7 years of experience in operations and customer service, with a strong foundation in organization, communication, and high-level remote support. As a Strategic Operations Leader, I specialize in virtual assistance, executive calendar and inbox management, client coordination, and workflow optimization—ensuring day-to-day operations run seamlessly and efficiently.
I have successfully scaled front-office operations from launch to seven specialized queues, demonstrating my ability to build structure, improve processes, and support growth in fast-paced environments. Recognized consistently as a top-performing Team Lead, I deliver reliable execution, operational efficiency, and high client satisfaction while leading and developing high-performing teams.
