I am a Virtual Assistant with experience in customer service, lead generation, prospect research, CRM management, and administrative support.
My background includes working in customer service with Teleperformance and Concentrix, where I handled email and chat support and developed strong communication and problem-solving skills. I also gained experience in lead generation and prospect research through internships and client work, where I built lead lists, managed CRM data, and supported business operations.
I am detail-oriented, organized, and comfortable working with tools such as Google Workspace, Google Sheets, LinkedIn, Apollo, Canva, and CRM platforms. I focus on accuracy, efficiency, and providing reliable support to help businesses stay organized and productive.