With several years of experience in logistics and transportation management, I have developed a strong foundation in dispatch operations, team leadership, and customer satisfaction. As Dispatching Manager at Kingsmen Transportation LLC (Dallas, TX), I effectively led a team of dispatchers, ensuring high customer satisfaction while meeting and exceeding operational revenue targets. I specialized in dispatch call flow, route planning, rate negotiation, and the use of major load board platforms such as DAT, Sylectus, and Truckstop. My responsibilities included overseeing documentation, generating freight bills and invoices, and maintaining accurate records of dispatch activities, route changes, and delivery schedules.
Previously, as Operations Manager at Sara Logistics LLC (Griffin, GA), I played a key role in training and mentoring dispatchers to improve efficiency in load management, communication, and problem-solving. I ensured seamless logistics coordination by managing schedules, verifying load information, and maintaining compliance with carrier standards.
With a proven track record of handling high-pressure environments and optimizing dispatch workflows, I bring a results-driven, detail-oriented approach to every task. My strengths include team training, route efficiency, client communication, and operational documentation—making me a reliable asset in any dispatch or logistics management role.
