Hi, I’m Gen, a brand-focused eCommerce professional with 5 years of experience helping small and growing businesses build strong foundations across platforms like Amazon, Etsy, and Rithum. I specialize in streamlining day-to-day operations, improving backend workflows, and ensuring consistency across product listings, inventory, and customer communications, all while keeping the brand’s voice intact.
What I Do Best:
eCommerce Store Management: I handle product uploads, listing updates, inventory tracking, and order processing using Amazon Multi-Channel Fulfillment.
Operational Support: I create internal SOPs, develop team playbooks, and document workflows that help businesses run smoothly and scale confidently.
Cross-Team Collaboration: I work alongside graphic designers, copywriters, and business owners to ensure product listings are aligned with branding and customer expectations.
Customer Support: I manage customer inquiries and support on Etsy, ensuring a positive shopping experience and maintaining excellent store ratings.
Why Work With Me?
I’ve grown with small brands, stepping into gaps, improving systems, and staying adaptable to what the business needs at each stage.I’m proactive, solution-oriented, and organized, focused on bringing clarity and structure to your operations.I value open communication, consistent delivery, and results that reflect your long-term goals.
Verified
