I have two years of experience as a Customer Success Agent, specializing in chats and emails. During the two years at my previous job, I had worked with investigating customers' problems, being accurate in problem-solving, and providing excellent and empathetic service. I also did data entry using Google Sheets. I am knowledgable in working on Slack, Zendesk, and Google Workspace.
I am certainly a team player, quick to learn, and have the initiative to help the team.
