Communication Skills (Verbal and Written,
English and Filipino)
Basic Computer Operations
(Troubleshooting)
Typing speed 33 wpm
Has a knowledge in MS afpplication such as MS Word, Excel, PowerPoint
Introduction of ITIL
Able to explain technical information clearly
Able to prioritize Issue and multitask efficiently
Flexible
Knowledge about Active Directory,AD-Group policy, Vpn,Remote desktop ,Office 365, Citrix Workspace,Citrix WEM, Citrix Virtual App and desktop
Familiar with Ticketing tools Remedy and Service Now
