Hi! I'm Tricia Angela Fortunado, a reliable and detail-oriented Customer Service Specialist with over 4 years of experience in providing exceptional support through chat, email, and phone. I’ve worked with international clients in fast-paced environments, helping them improve customer satisfaction and streamline onboarding processes.
I specialize in:
-Responding to inquiries with empathy and accuracy
-Handling multiple tasks with strong time management
-Email and phone handling, data entry, and report preparation
-Communicating clearly with teams, clients, and vendors
Whether you're a growing business needing dependable support or an eCommerce team looking for a dedicated VA, I’m here to help. I’m fluent in English, quick to learn new tools, and committed to delivering quality results on time.
Let’s work together to make your operations smoother and your customers happier!