Insurance Verifier/ Customer Care Rep ( HealthCare)

I have over 2 years of experience in the healthcare industry both medical and dental, specializing in insurance verification and provider support. In my role with Anthem, I assisted healthcare providers by giving accurate and timely information on patient eligibility, benefits, claim status, and prior authorization requirements. I am knowledgeable in HIPAA guidelines, HCPC codes, CPT codes, and ICD-10, and I make sure to handle sensitive information with accuracy and confidentiality.