A skilled Virtual Assistant with a focus on community management, customer support, and operations. I enjoy building engaged communities, helping users have a great experience, and keeping day-to-day processes running smoothly behind the scenes.
For the past year and a half, I've supported the Snooper brand at Wiser Solutions by managing community engagement, recruiting users through social media and online marketplaces, responding to customer inquiries through Zendesk, onboarding new users, and coordinating missions from start to finish. I also create content in Canva, send user newsletters through Mailchimp, and help improve workflows to support both users and internal teams.
In addition to community management, I have training in funnel design and email automation using -----------. I'm comfortable setting up landing pages, automations, and backend workflows that support digital marketing campaigns.
My core skills include community management, customer support, Zendesk, Mailchimp, Canva, Google Workspace, social media engagement, user onboarding, workflow coordination, and -----------. I enjoy learning new tools, solving problems, and finding practical ways to improve both the customer experience and team operations. Familiar with LinkedIn Recruiter and GoHighLevel.
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