A diligent and persevering person with a great track academic history and
results-driven Customer Support Leader and Digital Operations Specialist
With over 7 years of experience in BPO, e-commerce, fintech, and remote
work environments.
Shows great interests in communication development and
international relations that will highly benefit the company on a
global scale.
Proven expertise in senior customer support, team leadership,
escalation handling, and multi-channel communication (email, chat,
phone, and social platforms).
Strong background in social media management, AI content
creation, and email marketing, supporting brand growth and
customer engagement.
Hands-on experience using Shopify, Klaviyo, CRM platforms, and Google
Workspace, and analytics tools to improve workflows, campaign
performance, and customer satisfaction.
Highly adaptable professional recognized for problem-solving, clear
communication, and performance under pressure in fast-paced
environments.
Flexible and Trainable in all trades that market international customer relations.
Collaborative team player with experience working with global teams,
maintaining compliance standards, and contributing to business growth
through customer-focused solutions
Verified
