Hi, I worked as a General Virtual Assistant supporting a US-based company. I provided reliable administrative and virtual assistance, including managing emails and customer inquiries, scheduling meetings, and maintaining calendars. I organized files and documents in Google Drive, prepared reports and spreadsheets, and handled data entry. I also managed product and space listings, processed and tracked orders, recorded expenses and income, and monitored caregivers' working hours. Additionally, I conducted online research, handled phone calls and correspondence, and communicated with clients, vendors, and service providers to ensure smooth daily operations.
I previously worked as a Data Analyst and Reserve Quality Auditor for an insurance claims project, where I handled both payer- and provider-side functions, including claims processing, medical billing, and patient enrollment. I processed claims in line with established guidelines, including high-value and prior authorization cases, while verifying insurance eligibility, reviewing data for errors, and ensuring accurate outputs. I also managed charge entry, payment posting, and claim denials, conducted quality audits, and generated reports on processing errors and aging claims. In addition, I maintained and updated patient and provider information, organized documentation, and supported team efficiency by training new associates and ensuring compliance with industry standards.
I also have experience in data research and curation for a search engine company, where I contributed to improving the quality and relevance of search results. In this role, I collected, verified, and curated data from various sources, ensuring accuracy, consistency, and alignment with quality standards.
I am a detail-oriented and organized team player who is eager to learn and embrace new opportunities. I am highly adaptable and can quickly adjust to new systems, processes, and work environments. Open to training and continuous development, I am committed to delivering accurate, efficient, and high-quality work while contributing positively to team goals.
Tools and Software: Google Workspace, Microsoft Office, Outlook, Asana, Slack, Canva, Zoom, eBay, Puzzle, Autoflow, Turo, HQ Rental, ChatGPT, Manus, Meta Ads Manager, Medisoft, Office Ally, Practice Fusion, Power Chart, Availity, Facets, Clarity, HHA Exchange
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