Hello,
My name is Vien, and I have hands-on experience in Executive Assistance, Operations Support, Property Management, Bookkeeping, Surveillance Analysis, and Customer Service for U.S.-based businesses.
I help busy executives and companies stay organized, efficient, and productive by managing day-to-day operations, calendars, communications, financial records, customer support, and administrative workflows. Experienced in QuickBooks, Google Workspace, Microsoft Office, CRM systems, Shopify, and remote team coordination.
Experienced in supporting the operations of 45+ retail store locations in fast-paced environments, helping leadership teams maintain operational efficiency, organization, communication, and accountability across multiple sites. I bring strong problem-solving skills, adaptability, professionalism, attention to detail, and the ability to manage multiple priorities independently in remote environments.
Experienced with:
• Shopify
• Names & Faces
• Zipline
• Zendesk
• AppFolio
• Google Home
• Verkada
• Google Workspace
• Microsoft Office
• QuickBooks
• CRM & Ticketing Systems
Core strengths include:
• Executive & Administrative Support
• Operations & Multi-Location Coordination
• Recruiting & Hiring Support
• Bookkeeping & Financial Reporting
• Property Management & Tenant Coordination
• Customer Service & Conflict Resolution
• Calendar & Email Management
• Data Entry, Reporting & Documentation
• Surveillance Monitoring & Incident Reporting
• Cross-Functional Team Coordination
I am highly detail-oriented, proactive, dependable, and able to work independently in fast-paced, remote environments. I take pride in delivering accurate work, solving problems efficiently, and providing excellent support that helps businesses grow and operate smoothly.
