I am a Reliable, detail-oriented, and experienced E-commerce Virtual Assistant to support the daily operations of our online store. The ideal candidate will play a key role in managing product listings, handling customer inquiries, processing orders, and supporting digital marketing efforts. This is a remote role that requires strong communication skills, initiative, and a solid understanding of e-commerce platforms.
- Manage and update product listings (titles, descriptions, images, pricing, tags)
- Optimize listings for SEO and conversions
- Conduct product and market research
- Process customer orders and track shipments
- Communicate with suppliers and handle order fulfillment
- Provide prompt customer service via email, chat, or social platforms
- Handle returns, refunds, and disputes professionally
- Maintain inventory and update stock levels regularly
- Assist with content creation for product images, ads, and promotions
- Support marketing efforts (email campaigns, social media scheduling, influencer outreach)
- Maintain spreadsheets, reports, and CRM systems
Verified
