Experienced Communication Officer | Trainer | Content Specialist | Virtual Assistant
Based in the Philippines | Reliable | Goal-Oriented
I am a communication professional with a solid background in public information, digital content creation, training, and customer engagement. My experience spans both the government and BPO sectors, giving me a unique edge in crafting effective messages and delivering excellent service.
Currently working as an Information and Communication Officer, I lead content development, manage social media accounts, draft press releases, assist in speech writing, and support public information campaigns. I am also skilled in editing, proofreading, and preparing communication materials for wide public dissemination.
Previously, I served as a Program Ready Trainer and Content Moderator at Concentrix, a Business English Trainer at Bizmates, and a Customer Service Representative at Awesome OS and Alorica.
Key Skills:
- Content Writing & Editing (Articles, Press Releases, Speeches, Reports)
- Social Media Management (Strategy, Engagement, Analytics)
- Communication Planning (IEC Campaigns, Media Coordination, Messaging)
- Training & Development (Facilitation, Material Creation, Assessment)
- Research & Administrative Support
- Customer Service (Phone, Chat, Email Support)
