I have gained valuable professional experience throughout my career journey. I began as a Seasonal Sales Crew member at BeConnected Management Services, where I contributed from November 22, 2013 to January 01, 2014. Following this, I embarked on a new role as a Customer Service Professional at Concentrix Philippines, starting from September 13, 2014 and concluding on June 21, 2016. On the same day, I transitioned into the position of a Quality Analyst Apprentice and continued in that capacity until December 2017. I then earned a promotion to the role of Transaction Quality Analyst during the same month.
During my tenure in these positions, I honed my skills in error identification, process/system flaw detection, and timely analysis. I excelled in meeting deadlines while effectively proposing training initiatives to ensure the adept handling of customer interactions pertaining to Amazon Seller Central and Fulfillment by Amazon. My efforts consistently led to positive customer experiences and satisfaction.
In October 2018, I pursued a new opportunity as a Logistics Planner at IQVIA Philippines, where I played a vital role in supporting multiple renowned pharmaceutical companies, including Amgen, AstraZeneca, Gilead, Novartis, Novo Nordisk, and others. My responsibilities revolved around meticulously planning pharmaceutical programs in collaboration with esteemed healthcare professionals.
Subsequently, from April to August 2021, I assumed the position of Inbound Review Manager at Getida. Recently, I have joined HealthyBOS as a Healthcare Representative. In this capacity, I engage in extensive patient and physician outreach, provide comprehensive services, and oversee document collection. By shouldering these responsibilities, I empower our clients to focus on efficiently fulfilling orders for crucial medical equipment.
Overall, my professional background reflects my dedication to delivering exceptional performance, continuously expanding my skill set, and making a meaningful impact within the organizations I have served.
Verified
