Healthcare support professional with experience handling provider inquiries for Anthem Blue Cross and Blue Shield, including patient benefits, eligibility, claim status inquiries, and denial investigations.
Experienced with insurance workflows, claims processing, payer communication, and reimbursement-related tasks. I also have hands-on exposure to medical billing workflows such as:
• AR Follow-Up
• Insurance Verification
• Claim Status Review
• Payment Posting
• Denial Management
Familiar with EHR/PM systems such as Tebra and insurance portals including Availity and UHC Provider Portal.
My experience includes reviewing unpaid and denied claims, identifying denial reasons, analyzing payment information, obtaining check details, and determining appropriate follow-up actions for claim resolution.
I am detail-oriented, organized, and eager to continue growing in the healthcare and medical billing industry.
