I was working as a medical VA for a Sleep Doctor and my job scope includes; monitoring zoom appointments, appointment setter, calling patients, calling insurance to verify eligibility, get benefits and prior auth, sending referrals, daily admin tasks, cpap compliance and many more. I am well versed in using ATHENA, Availity, Conzm and Resmed. I have been using insurance portals for companies such as Cigna, UMR, UHC, BSW and Oscar.
For any job scope not mentioned, I am more than willing to learn and be trained. I can work with less up to no supervision.
I also have an experience working as medical VA for a Family Doctor. There I was able to hone my insurance verification skills. I also did the appointment confirmation for all the patients. In addition, I am also tasked in answering and assisting patients on inbound calls for their queries and concerns.
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