Detail-oriented Customer Support and Medical Virtual Assistant with over 4+ years of experience handling customer service, medical administration, and back office operations in high-volume environments.
Experienced in patient scheduling, inbound/outbound calls, email management, chat support, billing inquiries, and CRM systems. Known for strong communication skills, multitasking ability, and providing excellent client and patient experiences.
Highly adaptable to remote work environments, with proven ability to manage multiple tools, maintain organized records, and deliver efficient administrative support.
