I have shared my expertise and skills for various accounts, clients and campaigns for over 8 years professional working experience. Customer and technical support, SaaS appointment setter, as well as insurance receptionist are some of the services I have offered in the before and I am always up for new challenging roles and tasks.
My most recent role was a CRM Team Lead at an E-Commerce industry handling B2B purchase orders and B2C sales orders. Communicating internally with multiple departments, to our direct suppliers and to 3PLs, ensuring seamless operation is attained every single day.
I am proficient with software below and they are not limited to: Zendesk, JTL, (ERP), Shopify, WordPress, Elementor, WooCommerce, Salesforce, Slack, Google Workspace, Excel, Canva, Photoshop.
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