I'm Chester Tolentino, a remote legal and executive support specialist with 11 years of professional experience 6 years in call center operations and 5 years in virtual assistance. That mix gives me strong communication skills, patience under pressure, and a service-first approach to every engagement.
Since moving into virtual assistance, I've focused on legal and conveyancing support, executive scheduling, and administrative operations for law firms and business owners. My work has included client intake / case file organization / deadline & calendar management / e-filing / document preparation, using tools like Smokeball / PEXA / Ring Central / 3CX / MS Office / Google Workspace / DocuSign.
I supported a 3-attorney firm, handling client intake calls, transcription, contract drafting, and day-to-day scheduling keeping the practice organized and every deadline on track.
I care about keeping my clients organized, compliant, and free to focus on higher-value work whether that means managing a busy attorney's calendar, prepping documents, or handling the day-to-day admin that keeps a practice running smoothly.