Experienced in Virtual Assistance, Project Management, Digital Marketing, C-suite Virtual Solutions, Customer Support Operations, Appointment Setting, Training and Development, Broker Partnership, Quality Analysis and Fraud/Risk Investigations with a demonstrated history of working in the financial services industry. Process improvement focused and innovative professional skilled in KYC Identification, AML, Analytical Solving, Communications Coaching, Product Training, Claims Handling, Fraud Prevention, Active Campaign, Customer Relationship Management (CRM), and Claims Resolution.