I am a highly skilled professional with excellent communication abilities in both English and Tagalog. I am proficient in utilizing various Google tools, including Google Meet, Google Calendar, Google Maps, and Google Forms, as well as Microsoft tools like Excel, PowerPoint, and Word. Additionally, I have extensive experience using Athena One as a medical tool. My diverse background includes several years of experience working in a bank as a Customer Service Representative, Fraud Analyst, and Retention Specialist, as well as a Medical Biller in Revenue Cycle Management. I have also contributed as a Quality Analyst and Trainer, demonstrating my strong analytical skills and commitment to continuous improvement.