QA Tester with 11+ years of experience in manual and functional testing for web and mobile applications, ensuring high-quality, user-focused software releases. Strong background in test case creation, bug tracking using Azure DevOps, and database validation through SQL queries.
Experienced in working closely with developers, project managers, and customer support teams to reproduce issues, validate fixes, and improve overall product quality. Customer service background enables clear communication, accurate issue documentation, and a strong understanding of real user pain points.
Additionally skilled in project coordination, including task tracking, documentation, and timeline support for small to medium projects. Detail-oriented, reliable, and adaptable, with a proven ability to manage multiple responsibilities while maintaining quality and efficiency.
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