Results-driven Management graduate with over five years of experience in customer service, sales, and remote coordination. Recognized for excellence through multiple awards, including Top MCSA Agent (Account Migrations Department), Quality Excellence Award for outbound sales, and top ranking in Global Call Center Training.
Demonstrated expertise in managing inbound and outbound operations across telecom, catalog, and infomercial campaigns. Currently leverages strong organizational and communication skills as a remote Appointment/Scheduling Coordinator, ensuring efficient appointment management, seamless client interactions, and accurate CRM administration.
