Hi, I’m Cindy — a reliable and detail-oriented Customer Support & Operations Specialist with 4+ years of experience working with US, UK, and AU clients.
I help eCommerce businesses deliver excellent customer experiences while keeping operations organized and efficient. I’ve handled 100+ customer inquiries weekly across Shopify, Amazon Seller Central, and TikTok Shop, resolving order issues, refunds, shipping concerns, and product questions with speed and accuracy.
Here’s how I can support your business:
• Email & Chat Customer Support
• Order Management & Tracking
• Refunds, Returns & Dispute Resolution
• Shopify, Amazon & TikTok Shop Support
• CRM Management & Data Entry
• Customer Issue Tracking & Follow-ups
• Product & Order Research
• Google Sheets Tracking & Reporting
• Inbox Management & Organization
• Workflow Optimization using ChatGPT
I’m highly organized, proactive, and comfortable working remotely with minimal supervision. I focus on clear communication, fast response times, and making sure every customer interaction leaves a positive impression.
If you're looking for someone dependable who can handle your customer support and help improve your daily operations, I’d be happy to work with you.
Let’s connect and grow your business together.
Verified
