Technical Skills
• Infrastructure & Network Administration: Proficient in administering core network and security infrastructure using pfSense and TrueNAS. Experienced in DHCP and LAN installation and configuration.
• System & Cloud Management: Advanced administration of Microsoft 365 services. Skilled in managing servers and ensuring NIS 2 cybersecurity compliance.
• Hardware & Technical Support: Expert in full-spectrum hardware and software troubleshooting for workstations, desktops, and printers. Experienced in the deployment and maintenance of CCTV systems.
• Data & Database Operations: Specialized in database troubleshooting, masterfile updates, and ensuring the integrity and secure backup of daily transaction data. Conducts price integrity audits and cycle count data support.
• Retail & Specialized Systems: Extensive experience in POS system configuration, hardware maintenance, and software updates within a supermarket environment.
• Programming & Development: Strong foundation in programming languages and IT concepts used to deliver innovative technical solutions.
• Multimedia & Design: Proficient in creating animations, video edits, and graphic designs for staff training and organizational initiatives.
