Accomplished client services and customer support professional with 13+ years of
experience across global organizations including IQVIA, Accenture, and Teletech. At
IQVIA, managed pharmaceutical meeting coordination, venue contracts, and
compliance reporting for Novo Nordisk, ensuring regulatory accuracy and seamless
execution. At Accenture, delivered empathetic customer care and collections support
for Virgin Media UK, balancing financial recovery with customer satisfaction. Additional
experience spans healthcare support with CVS Pharmacy at Teletech and retail sales
roles at H&M/Monki, Oppo, and MemoXpress, consistently driving customer
engagement, operational efficiency, and compliance excellence. Proficient in Microsoft
Office and Outlook, with strong organizational skills, attention to detail, and proven
ability to thrive in fast-paced environments.
