I am a graduate of a two-year Associate degree in Computer Technology with over 10 years of hands-on experience in logistics, freight, and LTL operations. For the past five years, I have been working as a Revenue Services Agent at FedEx, where I have developed strong expertise in freight management, billing accuracy, revenue protection, and operational efficiency.
Throughout my career, I have honed my knowledge of LTL processes, shipment lifecycle management, rate analysis, and issue resolution. My combined background in technology and logistics allows me to approach challenges with both analytical precision and practical industry insight.
I am committed to delivering measurable impact to your business by improving operational workflows, ensuring revenue accuracy, and supporting efficient freight management processes. I am highly adaptable to new environments, systems, and challenges, and I learn new processes quickly. I am eager to expand my skills, open to training opportunities, and always willing to be trained when necessary to better support business goals and contribute to long-term success.
If you’re looking for a reliable, detail-oriented professional who understands both the technical and operational sides of logistics, I am ready to help drive results for your business.