Hi! I’m Charice - an Amazon & E-Commerce Specialist, Social Media Manager, and Customer Support Pro with 4+ years of experience helping brands grow, convert, and retain customers across platforms.
On the Amazon side, I specialize in:
• Listing optimization (titles, bullets, descriptions & backend search terms)
• A+ Content & Brand Store strategy
• Keyword research & SEO using Helium 10 and Brand Analytics
• Creative direction for images and listing videos
• Conversion Rate Optimization (CRO) and A/B testing
As a Social Media Manager, I also help brands:
• Plan and manage content calendars
• Write engaging captions and hooks
• Grow communities and boost engagement
• Align social content with launches and promos
And with my Customer Service background, I support brands by:
• Handling buyer messages with empathy and clarity
• Resolving issues while protecting brand reputation
• Turning problems into positive customer experiences
• Maintaining high feedback and satisfaction rates
What sets me apart? I don’t just optimize, I connect. I blend data with storytelling and service so your brand shows up clearly, consistently, and professionally at every touchpoint.
I thrive in fast-moving, self-managed environments and love working with individuals who care about quality, growth, and long-term results.
If you’re looking for someone who:
Treats your brand like their own
Obsess over the small details that drive big results
Communicates clearly and consistently
…then I’d love to work with you.
Let’s build listings that sell, content that connects, and support that keeps customers loyal.
Verified
