Detail-oriented Virtual Assistant with 4 years of experience in Cloud Infrastructure Support and strong skills in email management, administrative support, and Microsoft Office tools. Experienced in managing inboxes, scheduling, documentation, reporting, and data entry while supporting daily business and IT operations.Proven background in cloud environment monitoring, incident and ticket management, user access support, and SLA compliance. Highly organized, reliable, and able to work independently in fast-paced, remote environments while maintaining clear communication with stakeholders.
