E-commerce Marketplace Operations & Reconciliation Specialist (Amazon • Walmart • Shopify)

> With over 4 years of experience as a Dedicated Senior Operations Manager
I manage Amazon FBA and Amazon FBM operations inside Amazon Seller Central for multi-store sellers generating $150K+ per month in Amazon revenue and $300K+ in combined multi-channel sales. I specialize in structured backend systems, strategic purchasing, shipment coordination, inventory forecasting, listing optimization, and full Amazon account management designed to protect revenue, preserve margins, and maintain operational stability at scale.

STRATEGIC PURCHASING & PRODUCT OVERSIGHT
> I supervise structured procurement and product evaluation workflows to ensure capital is deployed responsibly and profitably:

<+> Managing and guiding product researchers
<+> Assessing product viability, competition, risk, and profitability
<+> Reviewing ROI, Amazon fees, and projected margins before purchasing
<+> Supplier communication & purchase order coordination
<+> Reorder planning based on sales velocity & forecasting
<+> Invoice verification, cost tracking & margin impact analysis
<+> Updating and refining SOPs to improve sourcing and operational efficiency

** Only profitable, operationally manageable products move forward into inventory and catalog systems.


AMAZON FBA OPERATIONS & SHIPMENT MANAGEMENT
> Inside Amazon Seller Central, I manage complete FBA workflows including:

<+> FBA shipment plan creation & reconciliation
<+> Carton-level shipment structuring
<+> Supplier-to-prep center logistics coordination
<+> Prep center inbound & outbound inventory monitoring
<+> Amazon warehouse receiving tracking & discrepancy resolution
<+> Restock forecasting & replenishment execution
<+> Storage fee monitoring & IPI awareness
<+> Inventory performance management & OOS prevention (1–2% reduction achieved)
<+> Detailed performance analysis and Amazon reports management

** I ensure smooth inventory flow from supplier to prep center to Amazon fulfillment centers while protecting revenue continuity.


AMAZON FBM OPERATIONS & CUSTOMER PERFORMANCE CONTROL
> For Amazon FBM, I oversee:

<+> FBM order processing & same-day fulfillment coordination
<+> Amazon inventory management & Prep Center storage fee monitoring
<+> Shipping label creation & tracking upload
<+> Carrier coordination & delivery monitoring
<+> Amazon customer messaging & Buyer-Seller compliance
<+> Returns, refunds & A-to-Z claims management
<+> Order Defect Rate (ODR) & Late Shipment Rate monitoring
<+> Negative feedback resolution
<+> Amazon case handling with Seller Support

** My focus is maintaining performance metrics, protecting account health, and ensuring strong customer experience standards.


AMAZON LISTING OPTIMIZATION & CATALOG CONTROL
> I manage Amazon listing optimization using structured Amazon SEO and backend keyword research to ensure clean catalog architecture and search visibility.

<+> Amazon FBA listing management
<+> Amazon listing optimization & Amazon SEO
<+> Amazon SEO keyword research & backend keywords research
<+> Amazon listings single & variation setup
<+> Parent-child variation structuring
<+> Amazon flat files processing
<+> Amazon listings merge corrections
<+> Amazon product catalog setup & optimization
<+> Amazon competitor analysis & market research
<+> Budget management and forecasting


AMAZON PRIVATE LABEL & BRAND INFRASTRUCTURE
> I have supported Amazon Private Label product launches with structured SKU creation and GS1 UPC implementation to ensure compliance and catalog integrity.

<+> GS1 UPC setup & SKU structuring
<+> Amazon Brand Registry coordination
<+> Brand storefront structure support
<+> Backend keyword indexing strategy
<+> Amazon Vendor Central support (when applicable)

This enables structured brand control within Amazon Marketplace and Seller Central environments.


FINANCIAL OVERSIGHT & MONTHLY REPORTING
> I provide structured monthly reporting to maintain financial clarity and protect profitability.

<+> Monthly sales performance reporting
<+> Net profit & margin analysis
<+> Refund and return loss assessment
<+> FBA fee, storage, and operational cost breakdown
<+> Inventory cost vs. revenue tracking
<+> ROI validation on purchased products
<+> Performance trend analysis & forecasting

** My reporting ensures visibility into true profitability, not just revenue, enabling informed purchasing, restocking, and operational decisions.


MULTI-STORE & MULTI-CHANNEL OVERSIGHT
> Beyond Amazon FBA and FBM, I have managed:
eBay | Shopify | Walmart MF & WFS |operations

<+> Catalog & inventory coordination
<+> Cross-platform logistics synchronization
<+> Consolidated performance reporting
<+> Ensuring synchronized inventory flow and operational consistency across platforms.

** Amazon FBA & FBM Operations Leader driving profit protection and operational precision. Let’s optimize and scale your store.

>>> OPERATIONAL clarity. REVENUE protection. LONG- TERM scalability. :)

***********************************************

EMPLOYMENT HISTORY

>Operations Manager & Billing Support
PREMIUM ROAST RESERVE | PRIVATE LABEL BRAND SHOPIFY STORE
REMOTE: California US
September 2025- January 2026

<+> Handled billing, invoicing, and financial tracking using QuickBooks Online
<+> Recorded sales, expenses, refunds, and chargebacks accurately
<+> Supported financial reporting and basic sales analysis
<+> Maintained data accuracy across operational and financial records

<><><><><><><><><><><><><><><><><><><><><><><><><><><>

>Senior Amazon FBA & FBM Operations Manager | Multi-Channel
TRANGO VENTURES LLC | REMOTE: Ohio US
March 2022- August 2025

Multi-Channel Ecommerce Operations | $300K+ Monthly Revenue Managed

Led backend Amazon FBA and FBM operations across multiple Seller Central accounts generating approximately $150K/month in Amazon revenue and over $300K in combined multi-channel sales.

Oversaw full operational workflow including purchasing coordination, inventory forecasting, FBA shipment creation, FBM order fulfillment, customer messaging compliance, and account health stabilization.

Key Responsibilities & Impact:

<+>Managed and guided product researchers; assessed product viability, competition, risk, ROI, and margin projections prior to purchasing
<+>Coordinated supplier purchasing, PO management, invoice reconciliation, and reorder forecasting
<+>Created and reconciled FBA shipment plans; monitored prep center inbound/outbound inventory
<+>Oversaw FBM fulfillment workflows including label creation, tracking upload, ODR and Late Shipment Rate monitoring
<+>Managed A-to-Z claims, negative feedback resolution, and Seller Support case handling
<+>Reduced out-of-stock occurrences by 1–2% through structured inventory forecasting
<+>Supported Amazon Private Label product launches including GS1 UPC setup, SKU structuring, and Brand Registry coordination
<+>Managed listing optimization, parent-child variation setup, flat file uploads, and catalog corrections
<+>Prepared structured monthly reports covering sales performance, net profit, refund and return losses, fee breakdown, and margin analysis
<+>Updated and refined SOPs to improve operational efficiency and cross-platform coordination

Also oversaw Walmart Merchant Fulfilment & WFS operations, eBay inventory management, and consolidated multi-channel performance reporting to maintain synchronized logistics and revenue visibility.

Operated independently within Seller Central, ensuring structured backend systems, profit protection, and long-term operational scalability.

<><><><><><><><><><><><><><><><><><><><><><><><><><><>

>Ecommerce Brand Operations & Multi-Channel Marketplace Manager
Private Label Brands | Amazon, eBay, Shopify | Merchant Fulfilled & FBA
Well And Blessed | Relax Mode Coffee | REMOTE: California US
June 2021- December 2022

Led the end-to-end launch and operational management of two Private Label brands across Amazon, eBay, and Shopify. Coordinated directly with overseas manufacturers for product development, UPC setup, labeling compliance, and production readiness. Successfully enrolled both brands in Amazon Brand Registry and structured backend systems within Seller Central.

Built product listings from scratch, assigned SKUs, prepared FBA shipments to Amazon warehouses, and established organized multi-channel workflows for both Private Label and Online Arbitrage products.

Managed daily store operations including:

<+> Listing creation and optimization
<+> Image uploads and content structuring
<+> Price monitoring and competitive adjustments
<+> Order fulfillment (Merchant Fulfilled model)
<+> Inventory monitoring and overseas restock planning

Supported visibility and growth initiatives through PPC monitoring, merchandising adjustments, and Facebook Marketplace advertising campaigns to drive traffic to Shopify stores.

Maintained structured documentation, followed SOPs, and ensured operational consistency across all platforms.