Results-driven healthcare and customer service professional with a Bachelor of Science in Biology major in Medical Biology and over 1 year of experience in clinic operations, patient coordination, and customer support. Skilled in handling patient inquiries, HMO coordination, medical documentation, ICD-10 coding, and administrative support in fast-paced healthcare environments. Experienced in front-desk operations, claims assistance, CRM systems, and maintaining accurate records while delivering excellent client service. Recognized for strong communication, problem-solving, adaptability, and the ability to build positive relationships with patients, clients, and healthcare professionals.
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