I bring 5+ years of hands-on Amazon experience, including 2 years as a Seller Support and 3 years as a Virtual Assistant supporting Amazon brands. My expertise covers Seller Central, FBA operations, policy compliance, account health management, listing issues, inventory management, and case creation.
I’m highly familiar with Amazon’s internal processes and policies, allowing me to troubleshoot problems efficiently, resolve listing and inventory errors, and help sellers maintain strong account performance. While Amazon is my core strength, I also have working knowledge of Shopify and Walmart Marketplace, enabling me to support multi-channel sellers with platform-related tasks as needed. Alongside my Amazon experience, I supported the onboarding of retailers, where I was in charge of processing all onboarding requirements, from documentation and data entry to system configuration and product setup—ensuring a seamless experience for partners and internal stakeholders.
With 10 years of experience in customer service, sales, and technical support, I combine deep platform knowledge with excellent communication and problem-solving skills to deliver reliable and effective support for growing e-commerce businesses.
