A highly motivated and hardworking individual with 10+ years experience in customer service and 14+ years experience in collections.
Works professionally and very much willing to learn and even more willing to share things that I am capable of. Have strong work ethic and integrity. Can work equally well alone or as part of a team.
Have exceptional multi-tasking capabilities and well organized.
Areas of Expertise:
Outbound Calls
Inbound Calls
Accounts Payable
Accounts Receivable
Invoice Processing and management
Payment Processing
Credit and Collections
Customer Service
Data Entry
Google Docs
Google Spreadsheet
MS office<8efe80624d780eba0c6493ec45140364>Email handling
Chat support
ASANA
Help Scout
Freshdesk
Gorgias
Zendesk
ZOHO CRM
QuickBooks
XERO
ZOOM
Slack
MS Teams
I also worked as treasury assistant before and have handled accounts payable and accounts receivable tasks.
I have extensive experience and good command over all the accounts payable and receivable functions, invoice processing, payment processing, SAP and Oracle.