Customer Support, Verifications Analyst, & Virtual Assistant | 11+ Years Experience | Remote-Ready | BPO, Freelancing, Sales, Chat/Email support.
I’m a results-driven Customer Support and Administrative Professional with over 11 years of experience supporting clients across finance, healthcare, background screening, and telco industries. I specialize in inbound/outbound, email and chat-based service, virtual assistance, and handling sensitive customer matters with empathy, precision, and integrity.
With a strong foundation in CRM tools (Zendesk, HubSpot, Salesforce), calendar management, and intake coordination, I bring calm under pressure, fast problem-solving, and a genuine desire to help people — especially in fast-paced, remote work environments.
I’m currently seeking remote opportunities with international teams (Europe/US time zones) where I can contribute my skills in customer care, admin support, or client success — while continuing to grow in a purpose-driven company.
Available to start immediately
Timezone: GMT+8 | Flexible with EU/US shift hours
Passionate about family, inclusion, and global collaboration
Let’s connect and explore how I can help support your team — remotely, reliably, and wholeheartedly.
