I’m a highly experienced Cold Calling and Customer Support VA with over 6 years of professional experience — 3+ years in the BPO industry handling telco accounts, and 3+ years doing outbound cold calling for various campaigns (real estate, lead generation, appointment setting).
In my past roles, I’ve:
Handled inbound and outbound calls for U.S. customers
Managed move-in/move-out support and payment inquiries
Used V-----------, Convoso, and Trello for CRM and team coordination
Completed accurate data entry tasks using Excel and Google Sheets
I’m confident, fluent in English, and excellent at building rapport — while keeping productivity high and errors low.
If you’re looking for a professional VA who can handle support, sales, or admin work efficiently — I’m ready to help grow your business.