I’m a dedicated professional with over 6 years of experience in customer service and recruitment. I started in the BPO industry as a customer service representative, where I developed strong communication and problem-solving skills, and later transitioned into recruitment. Since then, I’ve worked on both high-volume BPO hiring and technical recruitment for IT roles.
I can support the full recruitment cycle—from sourcing and screening candidates to interview coordination and onboarding. I’m highly organized, detail-oriented, and comfortable working in fast-paced environments. I take pride in delivering quality results while maintaining a smooth and professional experience for both clients and candidates.
Core Specializations:
* BPO Customer Service (Voice & Non-Voice Support)
* Escalation Handling & Issue Resolution (Level II Support)
* High-Volume / Bulk Hiring (BPO Roles)
* End-to-End Recruitment (Sourcing, Screening, Interview Coordination, Onboarding)
* Technical & IT Recruitment Support
* Candidate & Stakeholder Communication
