I have gathered a total of nine years of experience in healthcare industry as a customer service representative, provider assistant, including DME coordinator (provider - patient - insurance), and medical biller.
Areas of Expertise:
1. Revenue Cycle Management (RCM)
2. Insurance Verification – Eligibility and Benefits
3. Charge Entry
4. Accounts Receivable (AR) Management
5. Claims Submission to insurance payers
6. Patient Billing
7. Insurance Follow-Up for outstanding claims
8. Denial Management
9. Claims Rejection & Error Management
10. Payment Posting
11. Customer & Provider Support
I am a highly motivated, results-driven, dependable, compassionate, and professional individual. I have excellent communication and customer service skills and am comfortable handling inquiries, resolving concerns, coordinating with providers and insurance companies, and assisting patients with professionalism and empathy.
If you are looking for someone you can trust to handle your medical billing and healthcare administrative needs, I would be happy to put my experience and skills to work for you.