*Customer Service
*E-mail & Chat Support (ZenDesk)
*Phone Support
*Social Media Engagement
*Search Engine Evaluation
*Shopify/WooCommerce/Ecwid Management
*Shopify Apps Set Up and Development
*Maintaining Shopify Store
*Tracking Inventories & Returns
*Processing Refunds via various Payment Channels (Paypal / Checkout/ Stripe)
*Fulfilment & RMA (Quickbox / UPSPS / Rapid)
*Online Shop management on Etsy, Amazon or eBay
*Project Management (Trello / Teamwork / Asana)
*General Admin Assistance (Google Workspace)
*Data Entry (Google Sheets/ Excel)
*CRM
Administrative and Organizational Skills
Strong attention to details
Writing & Transcribing
