Hi! I’m Lovely Anne Lapuz, a Certified Medical Virtual Assistant and Intake Clinic Coordinator with over 3 years of experience supporting healthcare clinics remotely.
I specialize in helping healthcare practices manage their administrative operations, patient coordination, and medical documentation so providers can focus on delivering quality care.
I previously worked with physiotherapy clinics and healthcare teams, where I handled appointment scheduling, insurance verification, patient intake, and Motor Vehicle Accident (MVA) claims processing through the HCAI system.
I am highly organized, detail-oriented, and comfortable communicating with both patients and providers to ensure smooth clinic operations.
Services I Offer
• Patient intake & onboarding
• Appointment scheduling & calendar management
• Insurance verification & prior authorization
• MVA claims processing (HCAI)
• Medical records management
• Treatment plan preparation
• Patient and provider communication
• Healthcare administrative support
I take pride in being reliable, organized, and proactive, and I always ensure that tasks are handled efficiently and professionally.
If you’re looking for a dedicated Medical Virtual Assistant to support your healthcare practice, I would love to work with you.
