I’m a Customer Support Specialist with over 7 years of experience handling email, chat, and phone support for eCommerce, SaaS, and service-based businesses. I’ve worked with tools like Shopify, Zendesk, Gorgias, and CRM platforms to help businesses manage their inboxes, process refunds, track orders, and resolve customer concerns with empathy and clarity.
I’m fast, detail-oriented, and fluent in English. Whether it’s answering product questions, calming an upset customer, or organizing support docs and spreadsheets — I’ve got it covered.
I’m looking for a long-term, full-time opportunity where I can help keep customers happy and operations running smoothly.
