I am a licensed Electronics and Communications Engineer and seasoned Operations Specialist with over 20 years of experience managing end-to-end business operations across corporate, agency, and remote environments.
I spent over 10 years at Lexmark International, where I progressed from Demand Generation Specialist to Operations Manager, overseeing the full software lifecycle — from customer quoting and ordering, through processing, delivery, third-party vendor coordination, and invoicing. I worked across enterprise systems including Salesforce, MS Dynamics, SAP, Ariba, and Experlogix.
Since transitioning to remote work, I have been supporting a US-based marketing agency as an Operations Assistant, managing day-to-day workflows, project coordination, and back-end systems using tools like HubSpot, Go High Level, Workamajig, -----------, ClickUp, and QuickBooks.
I have also supported an Australia-based online store, giving me firsthand experience with AU business operations and communication standards.
I bring a systematic, engineering-trained mindset to everything I do — I don't just manage operations, I look for ways to improve processes, streamline workflows, and make teams run more efficiently.
I am currently seeking remote Operations roles with Australian clients or businesses where I can bring real value at a senior level.
