Endpoint Management Specialist with 8+ years in IT and 4+ years of hands-on expertise in Microsoft Intune, Mobile
Device Management (MDM), Mobile Application Management (MAM), and cloud-based UEM solutions. Experienced in
managing enterprise-scale device fleets across Windows, iOS, and Android platforms including Apple Business Manager
(ABM), Android Enterprise, and Windows Autopilot. Proficient in PowerShell scripting, Microsoft Graph API automation,
Entra ID troubleshooting, Conditional Access, and Compliance Policies. Recognized as a two-time Top Performer in UEM
and Endpoint Management. Experienced in ITSM processes (Incident, Change, Problem Management), patching,
vulnerability management, and AI-assisted troubleshooting workflows
