Experienced Medical Virtual Assistant and Front Office Assistant with over 5 years of experience in healthcare administration, patient scheduling, customer service, medical documentation, insurance verification, and EHR management. Skilled in handling high-volume patient communications, maintaining HIPAA compliance, coordinating with providers and insurance companies, and supporting clinical operations remotely. Proficient in CareTracker, eClinicalWorks, IMS, NextGen, PointClickCare, Updox, Google Workspace, Dialpad, and iTreat.
