A detail-focused Medical Virtual Assistant of 4 years' experience in the healthcare sector, with specialty in:
Prior Authorization: Processing and handling prior authorization requests for Medicaid and commercial insurance plans with ease, to ensure timely approval and avoid delays in patient treatment.
Eligibility & Benefits Verification: Verifying patient eligibility, coverage information, and benefits accurately via payer portals and direct contacts with insurance providers.
Benefits Quoting: Offering clear and accurate benefits quotes to patients, assisting them in comprehending out-of-pocket expenses, deductibles, copays, and coverage restrictions.
Provider & Patient Communication: Acting as a trustworthy intermediary between healthcare practitioners, patients, and insurance providers—facilitating seamless coordination, open communication, and high customer service levels.
Total Experience in BPO setting and remote setting combine is 7years.
Verified
