I’m a reliable Customer Support and E-commerce Specialist with hands-on experience supporting Shopify stores through email and chat support, order management, refunds, and shipping issue resolution. I’m skilled in handling high-volume tickets, documenting actions clearly, and coordinating with logistics partners to ensure smooth fulfillment.I work confidently with CRM tools, follow structured workflows, and contribute to improving SOPs and templates for better efficiency. I’m detail-oriented, communicate clearly, and take full ownership of my tasks to help e-commerce businesses scale smoothly.
